Privacy Policy for Heros Air Duct Cleaning
Last updated: 2026-05-02
Heros Air Duct Cleaning (hereinafter referred to as 'we', 'us', or 'our') is committed to safeguarding the privacy of our clients in Temecula, CA, and surrounding areas. This Privacy Policy explains how we collect, use, disclose, and protect your information, in compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
Information We Collect
We collect various types of information to provide you with our services:
Personal Information
When you request our air duct and HVAC cleaning services, we may collect personal information that identifies you, which may include but is not limited to: - Name - Address - Phone number - Email address - Payment information (credit card details and billing address)
Non-Personal Information
We also gather non-personal information that does not directly identify you. This can include: - Browser type and version - IP address - Usage data (pages visited, time spent on pages, etc.) - Device information (mobile, tablet, desktop)
Cookies
Our website uses cookies to enhance user experience. Cookies are small text files stored on your device. You can manage your cookie preferences through your browser settings.
How We Use It
We use the information we collect for various purposes:
- Service Delivery: To provide and maintain our air duct and HVAC cleaning services.
- Customer Support: To respond to inquiries, process transactions, and send service confirmations.
- Marketing: To inform you about promotions, services, and events that may interest you (only if you have opted in to receive such communications).
- Improvement: To analyze usage patterns and enhance our website and services.
Sharing with Third Parties
We may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with vendors and service providers who assist us in delivering our services (for example, payment processors and customer support services).
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
At the end of the retention period, we will securely delete or anonymize your personal information.
Your Rights (GDPR/CCPA)
GDPR Rights
If you are a resident of the European Economic Area (EEA), you have the following rights: - Right to access: You have the right to request copies of your personal data. - Right to rectification: You have the right to request that we correct any information you believe is inaccurate. - Right to erasure: You have the right to request that we erase your personal data, under certain conditions. - Right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions. - Right to data portability: You have the right to request that we transfer the data we have collected to another organization or directly to you, under certain conditions.
CCPA Rights
If you are a California resident, you have the following rights: - Right to know: You have the right to request information about the categories and specific pieces of personal information we have collected about you. - Right to delete: You have the right to request the deletion of your personal information, subject to certain exceptions. - Right to opt-out: You have the right to opt-out of the sale of your personal information. - Right to non-discrimination: You have the right not to receive discriminatory treatment for exercising any of your CCPA rights.
To exercise your rights under GDPR or CCPA, please contact us using the contact information provided below.
Cookies
Cookies are small files that store information on your device. We use cookies for the following purposes:
- Essential Cookies: These cookies are essential for the functioning of our website and cannot be turned off.
- Performance Cookies: These cookies help us understand how visitors interact with our website, providing insights that enhance user experience.
- Functional Cookies: These cookies allow us to remember your preferences and provide personalized content.
You can manage your cookie preferences through your web browser, including the ability to block or delete cookies.
Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have collected information from a child, please contact us, and we will take steps to delete such information.
International Transfers
Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there.
Security
We take the security of your personal information seriously. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. However, please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Changes
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact
If you have any questions about this Privacy Policy, please contact us:
Heros Air Duct Cleaning
27475 Ynez Rd
Temecula, CA
Email: [email protected]
Thank you for trusting Heros Air Duct Cleaning in Temecula, CA, with your air duct and HVAC cleaning needs. Your privacy and the security of your personal information are imperative to us.